Website Disclosure
Cowgirl Holdings, LLC dba Cowgirl Promos (“Cowgirl Promos”, “we”, “us”, or “our”) is committed to maintaining transparency and trust with our customers. The following disclosure outlines our fulfillment, shipping, security, and data privacy policies as they pertain to the use of our website, www.cowgirlpromos.com:
1. Fulfillment Policy
All items sold on cowgirlpromos.com are custom-made per customer specifications. Due to the personalized nature of these products, we do not offer returns.
If you experience any of the following issues with your order:
You must submit a claim within 7 days of delivery. Claims will be reviewed and verified in good faith to determine what, if any, corrective action can be taken. Please contact us promptly with clear documentation (e.g., photos, order details) to help us assess the issue.
2. Shipping Policy
Shipping timelines provided during checkout are estimates only and reflect best practices and standard timelines in the promotional product industry. While we strive to meet all requested delivery windows, we do not guarantee delivery by a specific date, and no warranty or guarantee is made regarding shipping speed or arrival date.
3. Payment Security
The Cowgirl Promos website is PCI compliant, which means it meets the Payment Card Industry Data Security Standards (PCI DSS) for protecting cardholder data. We use secure technology to ensure that your payment information is handled safely at all times. Customer payment details are encrypted and processed through secure, trusted third-party payment gateways.
4. Consumer Data Privacy
We respect your privacy. Cowgirl Promos does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.
Your personal data is collected and used solely for the purpose of fulfilling your order, which may include communicating with vendors or third-party providers involved in the production or delivery of your custom promotional products. Any information shared with these partners is limited to what is necessary for order fulfillment.
If you have any questions about our policies or your order, please contact us directly at info@cowgirlpromos.com or 281-550-9133
Last updated: 05/28/2025